By hand
In the admin
- Open Audience and press the member.
- Under Plan, choose the Tier.
- To make it end, choose a day in Ends. Leave it empty for no end date.
- Press Comp. The plan says Comped on the tier, and the roster marks the member Comped.
- To stop it early, press End comp on the same page.
Comps are an admin's to give. A member who already pays has a plan of their own, so a comp cannot go over it.