Newsletters

Readers reply.
You get the answer.

Every email to your readers has a reply-to address. Set one for the publication, or one for each newsletter, and PixelGlass confirms it before a single reply goes there.

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Say it to your agent

End my next issue with a short line that asks readers to hit reply and tell me what they think.

  • get_post
  • start_editing_post
  • edit_post
  • finish_editing_post

Two ways to do it.

By hand

In the admin

  1. Open Newsletters on the sidebar. Under Replies, type the address for the whole publication and press Save.
  2. PixelGlass mails that address a link. Open it and press Confirm. The link works for three days.
  3. Until it is confirmed, replies go to the next address in line, and the screen says so. Press Send again for a new link.
  4. For one list of its own, open the newsletter, type its Reply-to address, and press Save. It is confirmed the same way.

A list's address comes first, then the publication's, then the owner's. Lists and reply addresses are an admin's.

With your agent

In Claude, ChatGPT or your editor

End my next issue with a short line that asks readers to hit reply and tell me what they think.

The tools it calls

  • get_post
  • start_editing_post
  • edit_post
  • finish_editing_post

No tool sets a reply-to address: an admin sets it under Newsletters, and only the address's owner can confirm it. Your agent can write the line that asks for replies.

For example

  • Replies to the editor

    A local paper sends its morning list with replies to the news desk, and its sports list with replies to the sports editor.

  • A shared inbox

    A design studio sets hello@ as the publication's address, so every reply to every list lands where the whole team reads it.

Questions, answered

How do I set a reply-to address for my newsletter on PixelGlass?
Open Newsletters in the PixelGlass admin, type the address under Replies, and press Save. PixelGlass mails it a link, and replies go there once you confirm.
Can each PixelGlass newsletter have its own reply-to address?
Yes. Open the newsletter and type its Reply-to address. A list's own address comes first, then the publication's, then the owner's.
Where do replies go before I set an address?
To the owner's address. A blank Replies field means the owner, and an address that is not confirmed yet is passed over.
Why does PixelGlass confirm a reply-to address?
So that nobody can send your readers' replies to an address they do not own. The address gets a link, and only a Confirm on that link makes it the reply-to.
Can readers reply to the address the email comes from?
A reply goes to the reply-to address, never to the sending address. Readers press reply in their mail app as usual.

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